ADT® Authorized Dealer Serving Joliet, Shorewood, Ingalls Park & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of providing a neighbor your house key. It does away with the necessity of physical keys or access codes and permits you to oversee who has access to your Joliet home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to get your mail, take your dog out, or feed your plants when you go out of town. Before, you would simply supply them with a house key. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over doors left unsecure or lost keys. 

What you need is an ADT home security system, a Google Nest video doorbell, a smart door lock, and the ADT+ app that permits everything to function in unison. Here’s how to set it up: 

  1. You give access to a trusted individual, like a relative or neighbor, via the ADT+ app.
  2. Following that, you configure permissions. You can assign neighbors timed access, permitting them to enter and depart during specific hours, or event-based admittance. For example, if a package is delivered, the system can unlock the door to allow your neighbor to take it in once it verifies them.
  3. When you’ve programmed access, your Google Nest Doorbell camera with familiar face capability identifies your neighbor when they come near the door.
  4. Your ADT system will disarm and deactivate the lock when the approachee is authenticated as an approved guest.
  5. You get instant alerts as your neighbor enters and departs. The app also provides a complete log. 
  6. Once the trusted neighbor departs, your smart door lock secures independently to protect your home.

You are able to authorize access for anyone you want, such as a repair person, dog walker, or a partner who comes over when you’re not there. This feature is also beneficial during emergencies, specifically when you’re away. To illustrate, if a water sensor triggers, your system can provide event-driven access so someone can switch off the water supply. Programming permissions is straightforward with the user-friendly app. 

Improve Your Joliet Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Joliet home more versatile and secure. This service isn’t just for neighbors and guests, as you’ll benefit from the face recognition and auto-unlock capability when you have your hands full of children or deliveries. After you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Joliet With The Latest Tools

Enjoy features like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Joliet from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest advancements from the top name in home security. Call (815) 242-2890 today to get started. Our knowledgeable team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to make it all work together.