ADT® Authorized Dealer Serving Joliet, Shorewood, Ingalls Park & Surrounding Areas
Security Systems in Joliet
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Joliet?

A residential security package is intended to defend your property. But what occurs in the event your home security alarms go off in Joliet? What should you do to be certain you and your family are safe?

The most important first step is to remain calm. Know that your 24/7 monitoring professionals have you covered. Then take the steps described below to be fully equipped to handle any emergency.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is immediately alerted when your Joliet home security alarms go off. Once a monitoring professional is alerted, they will call you n a hurry to ascertain what caused your home’s defense. Your alarm may trip in various situations, including:

  • Break-in

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In situations where a device was set off by accident—like not remembering that your entry-point sensors are switched on when you unlock a door— a monitoring specialist will contact you and find out if assistance is required. Provide your passcode, and they will turn off the alarm.

In a true emergency, your monitoring team member will dispatch emergency personnel, including firefighters, EMS, and law enforcement, to your home. They will even serve as your proxy when you are not on site. The monitoring agent will even apprise emergency services on which entry sensor was set off, helping them prepare for a potentially life-threatening situation. The monitoring expert will maintain a connection with you to help you stay in control and inform you what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Joliet

Getting roused from bed in the wee hours of the morning to a security warning blaring can be understandably frightening—especially if you aren’t clear as to why it’s going off. The most beneficial thing you should do is remain calm and proceed with the following:

  • First, get somewhere safe. Gather your loved ones as quick as you can and get into a secure room in the house or leave the premises entirely. It's typical to have an urge to want to face the situation in your home, but this is not the best course of action. Instead, put a priority on trying to keep you and your family members protected and letting the authorities deal with the crisis.

  • Second, take advantage of your mobile security application to keep in touch with your monitoring staff. They'll send responders who will be en route to your home within minutes.

  • Finally, keep in constant communication with your monitoring agent and emergency professionals. You are able to be patched through, so everyone is speaking on the same line. Or, if you’re not able to get a direct call to authorities, you’re still able to obtain updates by text message. Even if it’s only a false alarm, it's smart to maintain communications with all teams so you will be ready should a legitimate crisis take place.

Defend Against All Security Risks in Joliet with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures you and your family are secured. With around-the-clock monitoring, home automation, and entry-point sensors, your residence will remain the safe haven you intended it to be. Design a comprehensive home security plan by filling out the following form or call (815) 242-2890 to take the first step toward a secure property.